Got questions?
We've got answers.
Everything you'd want to know about ingredients, shipping, returns, payments, and partnerships — all in one place. Pwede ka mag-scroll, or jump to a section using the side nav.
Product
Arvione is a premium food brand offering high-quality and delicious spreads for everyday enjoyment.
Arvione offers premium products such as pistachio spread and roasted kataifi, with more exciting flavors
coming soon.
Arvione combines premium ingredients, including high-quality Antep pistachios from Turkey, with rich flavor and elegant packaging at an affordable price.
Yes, our products are generally safe for kids, but customers should still check for allergens.
Store Arvione products at room temperature and keep away from direct sunlight and excessive heat.
The expiration date and shelf life are indicated on every product packaging.
Yes, we are continuously developing new flavors and products for our customers.
Yes, Arvione products may contain peanuts, pistachios, cashews, almonds, hazelnuts, other tree nuts,
milk, dairy, soy, wheat, gluten, and egg, so customers with food allergies should carefully review the
ingredients before consumption.
Arvione is committed to using quality ingredients and maintaining high production standards.
Yes, natural oil separation may occur because of the nut-based ingredients, and simply stirring the
product before use is recommended.
Yes, Arvione spreads are perfect for bread, pastries, desserts, beverages, and other recipes.
No, Arvione products can be stored at room temperature away from direct sunlight and excessive heat.
Yes, Arvione products can be enjoyed daily as part of a balanced diet.
Arvione products are available in 200g and 1kg sizes.
Yes, all Arvione products are ready to enjoy straight from the jar or package.
Yes, our pistachio products are made with high-quality Antep pistachios from Turkey.
Our 200g size is perfect for first-time customers who want to try our products.
All indicated product weights are net weight.
Yes, all Arvione products are properly sealed to ensure freshness and product safety.
For best quality and taste, we recommend consuming the product within the suggested period after
opening indicated on the packaging.
Yes, our products are suitable for cafés, bakeries, restaurants, and other food businesses.
Yes, Arvione products pair perfectly with bread, pastries, fruits, desserts, and beverages.
Arvione Pistachio has a rich and creamy flavor without being overpowering, containing only 30g of fat,
making it ideal for daily use.
Arvione Pistachio is sweet enough without being too sweet, with only 38g of sugar content.
Arvione Pistachio has a controlled sodium content with no harsh aftertaste, as it is made with pure
pistachio.
Shipping
Same-day delivery may be available depending on your location and courier availability.
Delivery times vary by region: Metro Manila 2–3 business days, Luzon 4–6 business days, Visayas 7–10 business days, Mindanao 10–14 business days. Remote areas may take longer. Free shipping on orders over ₱3500 — applied automatically at checkout.
Please contact our support team so we can assist you with your delivery status.
Shipping fees are usually calculated separately depending on the delivery location.
Returns & refunds
It's food — for safety reasons we can't accept returns on opened jars or refunds for personal taste. But you're fully covered for:
- Damaged, leaking, or wrong item? Report within 24 hours of delivery with photos — full replacement or refund.
- Hidden defect or spoilage? Report within 7 calendar days with photos/video and batch number.
Email support@iamarvione.com with your order number, photos, and batch number. We process within 3–5 business days after validation. See full refund policy.
Please contact our support team immediately with your order details, a video unboxing the product, and
photos for assistance.
Payments
GCash, Maya, BPI/BDO bank transfer, Visa/Mastercard/JCB, and Cash on Delivery.
Wholesale & partnerships
Yes, we are open to strategic investors and business partnerships.
Account & orders
Yes, you will receive an order confirmation once your purchase has been successfully placed
Where to Buy & Availabilty
You can purchase Arvione products through our website, social media pages, and authorized distributors
nationwide.
Contact & Support
You can contact us through our social media pages, support@iamarvione.com, or website contact form.
Company & Brand
Yes, international expansion is part of Arvione’s long-term vision as we continue to grow the brand
globally.
Can't find your answer?
We're a real team, not a chatbot maze. Send us your question and a human writes back, usually within 24 hours. Faster on Viber.
Hey! Thanks for reaching out. Got your question — let me check on that real quick. Sandali lang po.